Effective Date: 16 August 2026
Last Updated: 16 August 2026

1. About Solix

Solix is Radiix Marketing Pte Ltd’s guided digital concierge on www.radiixmark.com. It is designed to help you identify relevant Radiix services, view selected service or FAQ information and prepare an enquiry if you would like to speak with Radiix.

Solix is a guided service rather than an open-ended chat service. Information shown through Solix is for general guidance and convenience and is not a binding quotation, contract or professional advice.

2. Information You Can Provide

Most of your interaction with Solix is through guided choices.

If you select “Not Listed”, you may enter a short note describing an additional business need. The field is limited to 30 words and 250 characters.

Please do not enter your phone number, email address, passwords, one-time passwords, identification numbers, card or banking information, confidential access credentials, API keys or links in this short-note field. Solix includes safeguards intended to warn, reject or block some recognised sensitive or unsafe inputs, but you should still avoid entering unnecessary personal or confidential information.

3. What Solix Does Not Do

Solix does not inspect websites or links you provide, accept file uploads, access your advertising or social-media accounts, enter customer systems, review private dashboards or make changes to your accounts or website.

Solix does not automatically send WhatsApp messages or emails on your behalf. It also does not issue final quotations, approve discounts, confirm final pricing or create a contract with Radiix. Scope, pricing and commercial commitments are confirmed by a Radiix representative through the appropriate quotation, proposal or agreement.

4. Handover to Radiix

If you choose to continue with Radiix, Solix may show a short summary of your selected services and any accepted additional business context. You can then choose an available contact route such as WhatsApp, email or the Radiix contact form.

You remain in control of whether the enquiry is sent. Selecting “Agree & Continue” applies only to continuing the current enquiry. It does not sign you up for newsletters, recurring marketing or unrelated promotional campaigns.

5. Privacy, Security and Usage Information

Solix uses temporary session information so that your guided journey can continue correctly and so that permitted actions can be validated. This temporary information is intended to expire or reset rather than create a permanent visitor profile.

At protected handover steps, Radiix uses Cloudflare Turnstile to help detect automated or malicious traffic. Cloudflare may process technical security information associated with the browser, device, network and website request for this security purpose. The protected handover is accepted only after the security check is successfully validated by the Radiix server.

Solix also keeps limited aggregate usage counts to help Radiix understand whether the guided experience is working, for example the number of Solix opens, service selections, conversions and completed handovers.

Solix’s own aggregate analytics is designed not to store the wording of your Not Listed note, handover message, contact details, IP address, raw user-agent string, full page URL, session identifier or a persistent visitor identifier in its analytics history.

The wider Radiix website may also use website analytics as described in our Privacy Policy and Cookies Policy.

6. Information and FAQ Guidance

Solix uses Radiix-approved customer-facing information. Service information, FAQs and other guidance may change over time and may not cover every situation.

Please independently verify important, current or decision-critical information from appropriate official or reliable sources before relying on it. For a specific Radiix project, the latest written quotation, proposal, service agreement or written confirmation from Radiix takes priority over general website or Solix information.

7. Contact and Privacy

For more information about how Radiix handles personal data, please see our Privacy Policy, PDPA Notice and Cookies Policy.

Data Protection Officer / Privacy Contact
Radiix Marketing Pte Ltd
22 Sin Ming Lane #06-76
Midview City
Singapore 573969
Email: hello@radiixmark.com
Website: www.radiixmark.com