Privacy Policy
Last Updated: June 2026
At Radiix Marketing Pte Ltd (“RIIX”, “we”, “our”, or “us”), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, process, and safeguard your information when you visit our website, contact us, or engage our services.
By accessing or using our website, you agree to the practices described in this Privacy Policy.
- Information We Collect
We may collect personal and technical information to help us provide our services and improve your experience.
Personal Information
We may collect information that you voluntarily provide, including:
- Full name
- Email address
- Phone number
- Company or business information
- Project details or enquiry information
- Payment-related information (where applicable)
This information may be collected through:
- Contact forms
- WhatsApp enquiries
- Email communication
- Service enquiries or consultations
- Newsletter subscriptions
Technical Information
When you visit our website, we may automatically collect certain information, including:
- IP address
- Browser type and version
- Device information
- Website pages visited
- Time spent on the website
- Referral sources
This information helps us improve website performance and user experience.
- How We Use Your Information
We may use your information to:
- Respond to enquiries and provide support
- Communicate regarding projects or requested services
- Deliver website design, branding, digital marketing, content, and related services
- Process payments where applicable
- Improve website performance and user experience
- Send updates, marketing communications, or newsletters (where consent is provided)
- Comply with legal or regulatory requirements
We do not sell, rent, or trade your personal information to third parties.
- Cookies & Tracking Technologies
Our website may use cookies and similar technologies to improve website performance and user experience.
Cookies may help us:
- Understand website traffic and visitor behaviour
- Improve website functionality
- Measure marketing performance
- Provide a better browsing experience
You may choose to disable cookies through your browser settings. However, some website features may not function properly if cookies are disabled.
- Analytics & Marketing Tools
We may use trusted third-party tools to improve website performance and marketing effectiveness.
These may include:
Google Analytics
We use Google Analytics to understand how visitors interact with our website, helping us improve content, performance, and user experience.
Meta (Facebook) Pixel
We may use Meta Pixel to measure advertising effectiveness and improve marketing performance.
Google reCAPTCHA
We may use Google reCAPTCHA to protect forms from spam, abuse, and automated misuse.
These third-party providers may collect certain information according to their own privacy policies.
- Payment Information
Where payment is required, transactions may be processed through secure third-party payment providers such as Stripe.
We do not directly store complete payment card information on our website.
Payment providers process payment information according to their own privacy and security policies.
- Email Marketing & Communication
Where consent is provided, we may send:
- Business updates
- Service information
- Marketing communications
- Helpful resources or insights
You may unsubscribe from marketing communications at any time through the unsubscribe link or by contacting us directly.
- Data Protection & Security
We take reasonable administrative, technical, and security measures to protect personal information against unauthorized access, misuse, disclosure, or loss.
While we strive to safeguard your information, no online transmission or storage system can be guaranteed to be completely secure.
- Third-Party Links
Our website may contain links to external websites or third-party platforms.
Radiix Marketing Pte Ltd is not responsible for the privacy practices, content, or policies of external websites.
We encourage users to review the privacy policies of those websites before sharing personal information.
- Your Rights
In accordance with applicable privacy laws, including Singapore’s Personal Data Protection Act (PDPA), you may request to:
- Access your personal data
- Correct inaccurate information
- Withdraw consent for data usage
- Request deletion of personal information where applicable
To make such a request, please contact us using the information below.
- Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements, business practices, or website functionality.
Any updates will be published on this page together with the revised effective date.
- International Data Transfers
As part of our operations, your personal information may be processed, stored, or transferred outside Singapore through trusted third-party service providers, including website hosting, analytics, payment processing, cloud infrastructure, communication, and marketing platforms.
These service providers may be located in jurisdictions such as the United States, Europe, or other regions where data protection laws may differ from those in Singapore.
Radiix Marketing Pte Ltd takes reasonable steps to ensure that any third-party providers engaged maintain appropriate safeguards and security measures to protect personal data.
- Limitation of Liability
While Radiix Marketing Pte Ltd takes reasonable efforts to safeguard personal information and maintain website security, no method of electronic transmission or digital storage can be guaranteed to be completely secure.
To the fullest extent permitted by applicable law, Radiix Marketing Pte Ltd shall not be liable for any indirect, incidental, consequential, special, or unforeseen damages arising from unauthorized access, cyber incidents, data breaches, third-party platform failures, service interruptions, or circumstances beyond our reasonable control.
- Governing Law
This Privacy Policy shall be governed by and interpreted in accordance with the laws of Singapore.
Any disputes arising out of or relating to this Privacy Policy shall be subject to the exclusive jurisdiction of the courts of Singapore.
- Contact Us
If you have any questions regarding this Privacy Policy or how your information is handled, please contact us:
Radiix Marketing Pte Ltd
Website: radiixmark.com
Email: info@radiixmark.com
If you have questions regarding your personal data or privacy rights, please contact us and we will do our best to assist you.